Refund policy

Returns

Can I return my order?

Yes of course! If you are not 100% happy with your order or have changed your mind you are welcome to return it to us within 14 days of your purchase. The item/s have to be completely unused and in their original packaging.  Any damage or faults must be reported within 48 hours of receiving the order.

You are expected to cover the cost of returning the item unless there is a fault with your purchase. Refunds will be processed once the item is back in our possession. Please contact us for more details. Email: pym_sarah1@hotmail.co.uk

Exceptions/non-returnable items
Certain types of items cannot be returned, these include:

SALE ITEMS

OUTLET ITEMS

GIFT CARDS

WHOLESALE